Serve end-to-end customer needs with an agile multi-channel fulfillment solution

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0.00%

Orders ship on time

within SLA

0.00%

Accuracy rate

in fulfilling orders

Saving

on fulfilling cost

Fulfillment centers

around the world

What problems are faced by
businesses without multi-channel fulfillment?

Fragmented and inconsistent inventory management

Unconsolidated data and reports

Inefficient & manual processing orders

Time delays in syncing products and information across channels

Integration issues

Time & cost consuming in order allocation/distribution

Prohibitively expensive shipping options

Fragmented and inconsistent inventory management

Time delays in syncing products and information across channels

Time & cost consuming in order allocation/distribution

Unconsolidated data and reports

Inefficient & manual processing orders

Integration issues

Prohibitively expensive shipping options

Simplify Your Multi-Channel Fulfillment With IChiba OnePlatform

Make sure a smooth purchasing experience for your customers, while also maintaining your online reputation with top-notch order fulfillment service including a 100% order accuracy guarantee.

1. Fulfill orders from multi-channel

Fulfill orders for every sales channel, from eCommerce platforms to marketplaces, by connecting stores and retailers to our fulfillment center and managing in a single place.

Gain real-time visibility and control over fulfillment across all of your sales channels with a single partner who can fulfill your “everything” orders.

2. Streamline multichannel inventory management

Manage and update omnichannel stock levels in real time with a tap of a button on multiple platforms, ensuring you're always in sync with your customers' demands across all the sales channels.

Leverage data-driven inventory to ensure that you always have the right products in stock to satisfy customers' demands and maximize your sales potential.

3. Distribution orders

Determine the nearest warehouse or fulfillment center, its serviceability, and inventory location for the quick delivery to customers, increasing customer satisfaction and building trust & loyalty with clients.
Optimize shipping routes, reduce the delivery costs and the number of shipments for each purchase.

4. Allocate inventory

Allocate a specified quantity of a product to a particular event to ensure the availability of inventory for them.
Assist merchants to control the selling operation without worrying about the goods' resources.

5. Same-day and accurate order processing

Fulfill orders speedily as soon as there is any order on sales channels, deliver the exact items customers place on time as promised, even quicker than expected.

Provide a 360-degree view of updated order fulfillment process on a personalized dashboard in real-time.

6. Up-to-the-minute order tracking

Get informed of the parcel journey from beginning to end in real time. Whether you are monitoring a single package or a million, the Shipment Dashboard keeps all your shipments organized and in view.

Strong API and Webhook tracking solutions deliver genuine end-to-end location and status events in real time so that businesses will never miss out on a shipment update again.

7. Customized packaging

Optimize your return on investment by enhancing and refining your packaging for optimal profitability. By using customized packaging, businesses can keep their products fresh and thrilling each time someone makes a purchase.

Provide custom packing procedures that encompass a wide range of situations. Whether it's stripping away bulk packaging, inserting label or logo, adding vouchers, cards, marketing documents, we can do it all.

eCommerce fulfillment process

Discover the fascinating world of e-commerce fulfillment at each step. We will unveil the behind-the-scenes journey that brings your products to your customer’s hands.

1. Connect with eCommerce sites

Connect with all your eCommerce platforms to synchronize the order-related data.

2. Order processing

Receiving order details, verifying the customer’s information and checking inventory availability.

3. Inventory management

Staff check the availability of the ordered items in the inventory. They update the inventory records to ensure accurate stock levels.

4. Picking & packing

Automated systems pick the items from the warehouse shelves based on the order details. Then pack the item securely with appropriate packing materials.

5. Labeling & shipping

Labeling the order with the shipping label that includes the customer’s address. The package is then handed over to the shipping carrier.

6. Update order status in real-time

Once the package is in transit, the customer may receive an email or notification on various platforms with order status details. This allows them to monitor the shipment's progress and estimated delivery date.

1. Connect with eCommerce sites

Connect with all your eCommerce platforms to synchronize the order-related data.

2. Order processing

Receiving order details, verifying the customer’s information and checking inventory availability.

3. Inventory management

Staff check the availability of the ordered items in the inventory. They update the inventory records to ensure accurate stock levels.

4. Picking & packing

Automated systems pick the items from the warehouse shelves based on the order details. Then pack the item securely with appropriate packing materials.

5. Labeling & shipping

Labeling the order with the shipping label that includes the customer’s address. The package is then handed over to the shipping carrier.

6. Update order status in real-time

Our fulfillment proficiency

Seamlessly process e-commerce orders with our exceptional capacity, extensive warehousing, robust fulfillment network & strategic partnerships.

> 50,000 m2

Total warehouse area

50+

Global partner carriers

20+

Fulfillment centers around the world

API

Integration

> 99%

On time and accurately

Ready to supercharge your global multi-channel fulfillment?

Increase your sales potential, lower costs and save time by leveraging IChiba Global - the leading multi-channel fulfillment partner in South East Asia.

Get in touch now