Boom your sale on multiple channels with IChiba OnePlatform omnichannel selling solution

Sell everywhere your customers are, and manage everything right in one platform.

According to Harvard Business Review, 73% of customers use a variety of channels for shopping, so omni channel selling is always a top effective way to boost revenue.

Troubles when selling on omni-channel

But mange multi channel sale not simple, sellers may exhausted when dealing with abundant complexity

Complex multi channel management

Limited inventory visibility

Difficulty in selecting suitable carriers & tracking shipment

Traditional SaaS system do not support multi-platform operation

Cost significant time & money to build e-commerce storefront

Limit to set up multi-channel on multi-market

How do our solutions empower your sales on multi-channel?

API connection across stores

Enable seamless communication between stores, allowing businesses to centralize operations, manage inventory, track sales, and provide a consistent customer experience across multiple channels.

Streamlined operations

Manage all sales channels from a single dashboard, and automate routine tasks to reduce manual errors and free up time for high-value activities.

Streamlined operations

Manage all sales channels from a single dashboard, and automate routine tasks to reduce manual errors and free up time for high-value activities.

Enhanced customer experience

Collect and centralize customer data from multi-channels to ensure a smooth, personalized shopping experience.

Order allocation management

Automate order distribution from multiple warehouses based on real-time factors (inventory availability, demand fluctuations, and fulfillment capabilities) for fast shipping and cost savings.

Merge online & offline sale

Automatically sync and transform sales, inventory, and orders on both online and offline stores to your back-end.

Omnichannel selling strategy implementation

5 main steps to implement successful omni-channel selling

Integrate multiple sales channels

Connect various sales channels, including traditional stores, websites, mobile apps, and social media, to create a seamless shopping experience for customers.

Enhance customer interaction capabilities, creating a diverse and flexible sales system.

Data analysis and customer insight

Utilize CDXP to gain a deeper understanding of customer shopping behavior and craft personalized sales strategies.

Increase the ability to cater to specific customer need and improves the effectiveness of the sales strategy.

Blend online and offline shopping experience

Merge online and offline shopping experiences to create a cohesive customer journey.

Enhance comfort and convenience for customers, creating a comprehensive shopping experience.

Blend online and offline shopping experience

Continuous customer support

Provide continuous customer support across various channels, from automated messages to direct interactions.

Establish a flexible support environment, efficiently resolving customer issues.

Build customer attraction strategy

Provide continuous customer support across various channels, from automated messages to direct interactions.

Develop a marketing strategy to attract customers from various sources, including online advertising and community events.

Integrate multiple sales channels

Connect various sales channels, including traditional stores, websites, mobile apps, and social media, to create a seamless shopping experience for customers.

Enhance customer interaction capabilities, creating a diverse and flexible sales system.

Data analysis and customer insight

Utilize CDXP to gain a deeper understanding of customer shopping behavior and craft personalized sales strategies.

Increase the ability to cater to specific customer need and improves the effectiveness of the sales strategy.

Blend online and offline shopping experience

Merge online and offline shopping experiences to create a cohesive customer journey.

Enhance comfort and convenience for customers, creating a comprehensive shopping experience.

Continuous customer support

Provide continuous customer support across various channels, from automated messages to direct interactions.

Establish a flexible support environment, efficiently resolving customer issues.

Build customer attraction strategy

Provide continuous customer support across various channels, from automated messages to direct interactions.

Develop a marketing strategy to attract customers from various sources, including online advertising and community events.

Integration capability

Sale channels

Carriers

3rd party systems

What our users say

We must say that we're lucky to have IChiba OnePlatform as the fulfillment service provider for our multi-market expansion plan. IChiba delivers a fully-equipped warehouse network, wonderful fulfilling ability, and reputable shipping services at all markets.