Facebook Order Management

Unlock the Opportunity for centralized sales management, collecting orders from inbox, comments from Facebook, and all other sales channels.

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Benefits of Connecting Facebook to IChiba Order Management System

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Optimize customer service activities

Instead of messaging each customer individually, IChiba’s management system synchronizes messages from sales channels and comments from posts, making it easier for sellers to communicate and consult. With an automatically compiled customer list and the ability to easily tag based on the sales funnel, this feature allows sellers to effectively guide customers and meet their needs at every stage of the buying process.

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Save time collecting orders from Facebook

The Integration feature consolidates all orders from Facebook Shopping, comments, inbox messages, and livestreams, allowing sellers to quickly process all orders to meet customer demands.

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Multiple Facebook pages can be integrated into a single workspace.

A single management system that can oversee multiple Facebook sales channels, allowing for seamless switching between channels to enhance the seller's revenue.

How can sellers manage their Facebook orders?

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Directly manage orders from the Facebook Shopping store.

All orders from the Facebook store, inbox, comments, etc., will be synchronized into the order management system and processed directly on IChiba OnePlatform.

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Manage customers service on Facebook

Inbox messages, comments, etc., are synchronized to the management system to support customer service activities.

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Manage comments on Facebook posts.

Comments from posts, videos, livestreams, etc., are directly pushed to the management system, enabling sellers to easily close sales.

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Steps to integrate Facebook into the IChiba OnePlatform order management ecosystem

Step 1: Go to Channels/Add Sale Channel, and select Connect.
Step 2: Go to Social Commerce and select Facebook.
Step 3: Enter your Facebook Shopping account name in the form to connect it to IChiba OnePlatform.

Why Choose Our API Integration?

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Enterprise-Level Security

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99.9% API Availability 24/7

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API Integration with Just One Click

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24/7 Software Support and Consulting Team

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E-commerce Platforms That Can Integrate with IChiba

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Shopee

Connect

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Amazon

Connect

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TiktokShop

Connect

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Lazada

Connect

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Rakuten

Connect

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Yahoo Shopping

Connect

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walmart

Connect

FAQs

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IChiba Global
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